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why is my metatrader 4 not working

I do not want to scare you off using MT4 apps that use DLL files, just want to let you know how this works. Now let me give you as much details as I can on each of those checklist items. Sure, it is easy to find basic lessons on how to use MT4 platform or even video tutorials on MT4, but as you might already know these lessons cover only the most basic stuff. Of course that is more than enough for anyone to learn and start using MetaTrader 4, but the problem begins when you face some difficulties and something is not working as it should.

  • If the latter is the case, find the MetaTrader 4 (5) icon, right-click on it and check the “Run as Administrator” checkbox.
  • I cannot speak for others, but I know that I always do my best to answer every single email I receive.
  • Another way to fix this is by switching to the web version of the terminal.
  • If you use a STP account, you need to put strategies in a graph without the _ecn suffix if you have an ECN account, you need to use symbols with the _ecn suffix.

There are many variables to consider, such as your physical location, risk appetite, traded instruments, etc. If the broker server is not reachable, MT4 might try to connect to another Data Center (if your broker has any). To speed up the process, try the steps I have explained earlier or contact broker technical support. Many people never check the MT4 Journal tab at the bottom of MT4. Make sure you check the Journal tab for any error messages.

C. Find out if it’s MT4 losing connection or your computer

The “Journal” tab is not that useful as the “Experts” tab, but in some cases it might give you quite useful and important information. When “Not enough money” error was logged in the “Experts” tab the same was logged in the “Journal” tab as well. Also note, that your EA might start and work properly for some time and only later stop working if this option is disabled. Only the creator of your EA might know how this should be set for sure. Also, this might be explained in the instruction manual if you have received one with your EA.

MetaTrader 4 is a popular electronic trading platform available for Windows. It’s a seamless, user-friendly option and often the first choice of many. However, for some, MetaTrader 4 is not working in Windows 10.

  • For any queries or to share more solutions with us, comment below.
  • You can run a test to find out if it’s just the MetaTrader terminal that loses connection with the broker server or if the problem is the Internet connection in general.
  • Metatrader 5 authorization failed error will appear if you use Android or IoS-based terminals if incorrect information is entered during a login attempt.

If you are able to restart your MT4 platform, this might solve the connection problems. Chances are that on the next MT4 launch, it will be able to connect to the broker server successfully. Metatrader is the most widely spread platform and it may happen that it will report us an error during our trading.

​ MetaTrader 4 Android App Issues and Solutions

My point with this is that even clean DLL libraries can be detected as viruses (even though it’s false positive), but this does not mean you should not be careful. DLL files can definitely contain viruses or other malware code. For this reason I have taken an extra step and requested to get a signed Blockchain stock security certificate which is now attached almost to every single app that I create. This creates a “better relationship” with anti-virus programs, but still do not remove a problem of false positive detection in some cases. For example, almost every EA that I’ve created use DLL library file.

Metatrader 4 – MT4 – Metatrader Trading Platform –

Metatrader 4 – MT4 – Metatrader Trading Platform.

Posted: Wed, 12 Jul 2023 15:04:16 GMT [source]

To address this, you will need to configure the terminal so that it does not send a direct request to the brokerage company’s IP but connects to a private proxy server instead. When you see web pages loading fine in your browser, you’ll assume that the Internet connection is working fine. At the same time, applications like MetaTrader are blocked from the Internet and cannot connect to your broker server because of the firewall or anti-virus software. Yes, I agree that security comes first, but ensure you understand what you are doing and configure such software properly. I’ve been running my software business since 2009 and during those years I have received thousands of email messages with various questions from currency traders. What I have learned during those years is that in most cases there is nothing wrong with the Expert Advisor or even the MetaTrader 4 client terminal.

Solve Problems with Similar Apps:

For example you want to find out what UseSmartBreakout option does in my Trendline Trader software. It would be quite boring to read all the instruction manual so you can just use search function (Ctrl+F in Adobe Reader) to find this text and read only what interests you. Once “Task Manager” window is loaded you need to switch to the “Processes” tab and see if there are any “terminal.exe” processes on that list.

If you get an instruction manual of 100 pages do not freak out. It might be that 80% of that document is just pictures and you will read it all in just 10 minutes or so. If you have all MT4 windows closed and you see terminal.exe processes on this list you should end them. To end a process you need to select it and click “End Process” button. When you end all terminal.exe processes you can start your MT4 terminal. You should end processes in such way only if you feel your MT4’s are stuck in memory and do not respond or even do not show main window.

How to Use MetaTrader 4 – CMC Markets

How to Use MetaTrader 4.

Posted: Sun, 04 Jun 2023 07:00:00 GMT [source]

What we are trying to do now is to re-establish a connection to the broker server. He strongly believes that with a Positive Mental Attitude we can achieve any goal. Okay, I admit that this is the most boring thing to do in the world. I’ve never read instruction manual before in my life until I was forced to write one for my MT4 app. I know how boring that is and that most people think it is a waste of time. But believe me, instruction manuals are written for a reason.

Custom MT4 indicators

The problem can be easily fixed because the Metatrader password can be easily changed, and support can quickly provide a MetaTrader IP address. Additionally, if the MetaTrader demo account expires after 30 days, the trader can open a new one. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite.

Lastly, check our platform status page to ensure MT4 is up and running. So, unless the network settings have been adjusted accordingly, you won’t be able to connect because of the blocking port 443. Determine the path of access to the terminal.exe distribution. Press “Change settings” and find the MT4/MT5 distribution there.

Usually, you will see in the bottom right corner 0 Kb as the sign that you are not logged into the platform and cannot make orders. If needed, your MT4 installation can be modified in the Account settings to be used with a different broker. You would need to modify the account settings and connect with different trading server details. Benefit from cutting-edge platforms, intuitive apps and expert service – all from a global trading provider with a 45-year heritage.

why is my metatrader 4 not working

If you see a message saying ‘waiting for update’ when you first log in, close your charts and go to the ‘marketwatch’ panel. Right click and select ‘show all’, then open a new chart from there. You can also drag and drop one market names on to a chart. Trading on foreign exchange carries a high level of risk and is not suitable for everyone. The information provided on this website is for educational and entertainment use only and does not constitute any financial advice.

Are there any error messages in the “Experts” tab?

Your firewall could often block connection attempts by MetaTrader 4, and it’s, subsequently, not working in Windows 10. So, check if firewall is blocking a program, and then whitelist it to get things running. For a few, it showed MT4 No connection, others had problems opening MetaTrader 4 after an update, while for some, MetaTrader 4 crashed on launch. So, let’s find out what’s causing the problem and the solutions that should work. However,  you do not update MT4 manually because whenever a new stable version is built, your MT4 platform will automatically close, reinstall and update. When you download an MT4 terminal from a broker, it will most likely be slightly branded with the broker’s logo.